Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website. We are committed to protecting your privacy and we comply with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (HKSAR).

Collection of Information

We collect personal information from you when you register on our website, place an order, or subscribe to our newsletter. The information we collect may include your name, email address, phone number, mailing address, and payment information.

Use of Information

We use your personal information to provide you with the services you have requested, such as processing your orders and delivering your fresh dog food. We may also use your information to send you marketing communications, such as our newsletter, if you have subscribed to it.

Protection of Information

We take the security of your personal information seriously and we have implemented measures to protect your information from unauthorized access, use, or disclosure. We use a secure server to transmit sensitive information such as payment details, and we restrict access to your personal information to only those employees who need it to perform their job functions.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose your information to our service providers who help us to process your orders and deliver your fresh dog food. We may also disclose your information if required by law or if we believe that disclosure is necessary to protect our rights, property, or safety.

Access and Correction of Information

You have the right to access and correct your personal information that we hold. If you wish to access or correct your information, please contact us at info@pawmisefood.com. We will respond to your request within a reasonable time.

Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this policy by posting the updated policy on our website or by sending you an email.

If you have any questions or concerns about this privacy policy, please contact us at info@pawmisefood.com.